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  1. Where do we ship?
    We ship to Hong Kong, Macau, China, Taiwan, Singapore, Malaysia, Australia, United States & United Kingdom.

  2. What is the delivery cost?
    Hong Kong: Free shipping above HK$199
    Macau & China: HK$38 or free shipping above HK$499
    Taiwan: HK$50 or Free shipping above HK$499
    Singapore & Malaysia: HKD$50 or Free shipping above HK$499
    Australia: HKD$200
    UK: HKD200

  3. How can I track my order?
    Soon after your order is dispatched, we will send you a Shipment Confirmation Email with the information of the courier used and the tracking number of your order.

  4. Do I have to pay taxes and duties?
    Import tax and duties may be applicable, depending on the destination country. You are responsible for all import taxes and duties.

  5. Do I need to provide additional information for delivery?
    If you are in Taiwan, you may be required to provide a copy of your identity document after placing the order. After receiving your order we will send you a request email.