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FLASH SALE: Buy 2 get extra 15%OFF!

FLASH SALE: Buy 2 get extra 15%OFF!

From now until 31/5/2022, you can get an extra 15% off upon purchase 2 items from Flash Sale's collection!

Promo code: FLASHMAY

Terms & Conditions: The offer cannot be used in conjunction with other promotion offers and discount.

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Free Shipping on all orders over HK$199

Consumption Voucher Surprise Offers

Consumption Voucher Surprise Offers

AlipayHK, WeChat Pay and Tap&Go are available on MORAL, you may shop with your
consumption vouchers and our surprise offers!

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  • NORMAL VERSION

    Northside Mini Messenger

    LIGHT WEIGHT VERSION

    Northside Mini Messenger
      • Backpacks
      • Camera Backpack
      • Messengers
      • Shoulder Bags
      • Sling Bags
      • Totes
      • Wallets
      • Backpacks
      • Messengers
      • Shoulder Bags
      • Sling Bags
      • Totes
      • Wallets
      • Classic
      • Minimalist
      • Casual
      • Artsy
      • Sporty
      • Vintage
      • Everyday
      • Business
      • Travel & Trip
      • Gym & Yoga
      • Light Hiking
      • Running

    ALL PRODUCTS

    BACKPACKS

    MESSENGERS

  • COLLECTIONS
  • FLASH SALE
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    • Our Story
    • Get in Contact
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  2. WARRANTY CLAIMS & REPAIRS

WARRANTY CLAIMS & REPAIRS

IMPORTANT: PLEASE CAREFULLY REVIEW THIS INFORMATION BEFORE ASKING FOR PACK REPAIR REQUEST VIA CS@MORALTEAM.COM.

Once you submit the request, you will receive an email response within 3 working days with a confirmation and detailed shipping instructions. If you do not receive an email, please check your SPAM folder for our reply before calling.

You must send your pack in for repair within 7 days of submitting your Repair Request.

If you have any questions or concerns, please feel free to contact our Customer Service Department at cs@moralteam.com, or Contact Us.

Warranty Return Address

 

HONGKONG
Moral Team Holdings Ltd.
Unit 1214, 12/F, Lladro Centre, 72 Hoi Yuen Road, Kwun Tong, Kowloon
(852) 2527 8082

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Moral Team Holdings Ltd.
Address: Unit 4E, 4/F, Lladro Centre, 72 Hoi Yuen Road, Kwun Tong, Kowloon

Tel:(852) 2133 3816
Mon - Fri : 10am - 5pm

WhatsApp:(852) 9061 4942
Mon - Sun : 10am - 8pm

Customer Service - Email: cs@moralteam.com
Marketing - Email: marketing@moralteam.com
Collaboration and Sales - Email: sales@moralteam.com
Human Resource - Email: hr@moralteam.com

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