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  2. WARRANTY CLAIMS & REPAIRS

WARRANTY CLAIMS & REPAIRS

IMPORTANT: PLEASE CAREFULLY REVIEW THIS INFORMATION BEFORE ASKING FOR PACK REPAIR REQUEST VIA CS@MORALTEAM.COM.

Once you submit the request, you will receive an email response within 3 working days with a confirmation and detailed shipping instructions. If you do not receive an email, please check your SPAM folder for our reply before calling.

You must send your pack in for repair within 7 days of submitting your Repair Request.

If you have any questions or concerns, please feel free to contact our Customer Service Department at cs@moralteam.com, or Contact Us.

Warranty Return Address

 

HONGKONG
Moral Team Holdings Ltd.
Unit 1214, 12/F, Lladro Centre, 72 Hoi Yuen Road, Kwun Tong, Kowloon
(852) 2527 8082

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Moral Team Holdings Ltd.
Address: Unit 4E, 4/F, Lladro Centre, 72 Hoi Yuen Road, Kwun Tong, Kowloon

Tel:(852) 2133 3816
Mon - Fri : 10am - 5pm

WhatsApp:(852) 9061 4942
Mon - Fri : 10am - 6pm

Customer Service - Email: cs@moralteam.com
Marketing - Email: marketing@moralteam.com
Collaboration and Sales - Email: sales@moralteam.com
Human Resource - Email: hr@moralteam.com

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